Disabled access

Access to the property

This 500-year-old building has uneven floors, steep steps and stairs, which may be difficult for anyone with decreased mobility. The entrance to the property is accessed via an uneven ancient cobbled courtyard.

If you unable to manage stairs, access to the ground floor is available, for which ramps have been fitted. If you have mobility problems or are in a wheelchair, please ask for assistance on arrival, where our staff member (who has over 20 years experience working with disabled people and has a nationally recognised qualification), will be happy to advise and personally assist you up the cobbled carriageway and provide a special private tour within the lower floor of the building (please try to advise us in advance, so that we can make sure there is a staff member available for you).

Guide/Assistance dogs as well as family pets welcome (free of charge).

Please beware of certain museums offering free access to their ground floor, which just their retail area.

£2.75 per person, helper free

Reading material

For customers with sight impairment, we have a large print copy of the guide book as well as braille. Alternatively, a staff member will be happy to give you a tour of the building (please try to advise us in advance, so that we can make a staff member available for you).


There are four parking bays reserved for Blue Badge holders at the rear of the building in the service area.